FAQs

❓ Frequently Asked Questions

1. What is included in a luxury picnic package?

Each package includes a styled low table, luxe rugs and cushions, tableware, glassware, décor, florals, and a bespoke theme setup. Depending on your package, grazing platters, tea service, or drinks may also be included. Setup and takedown are always part of the service.

2. How long does the picnic experience last?

Standard bookings are for 2–3 hours. Additional time can be added for an extra fee (£50 per hour, subject to availability).

3. What if it rains or the weather is bad?

We always monitor the forecast. You can:

Move your picnic indoors (home, venue, or hotel suite)
Reschedule to a new date (with 48 hours’ notice)
Upgrade to one of our dome/heated setups (seasonal add-on)

4. Do you provide food and drinks?

Yes! Our packages include optional grazing platters, afternoon tea spreads, or brunch items via our trusted catering partners. Alcohol can be added as an upgrade, or you’re welcome to provide your own.

5. Can you set up at any location?

We can style picnics in public parks (with permits), private gardens, indoor venues, or hotel rooms/suites. For public spaces, we can advise on the most scenic and permitted areas in London.

6. Do I need a permit for a park picnic?

Some public parks require a small events permit. We’ll guide you on which locations are permit-free and help secure permissions where needed.

7. How do I book?

Simply select your package on our website, choose your date, and pay a deposit. We’ll confirm all details within 24 hours. The remaining balance is due 7 days before your event.

8. How much is the deposit?

We require a 30% non-refundable deposit to secure your date and theme.

9. What areas do you serve?

We currently serve London and surrounding boroughs. Travel outside of London may incur an additional delivery/setup fee.

10. Can I customise my theme?

Absolutely! We specialise in bespoke details — from personalised signage to custom colour palettes. Add-ons like balloons, cakes, and florals can all be tailored to your vision.

11. How many people can you accommodate?

Packages start at 2 guests (for couples) and can scale up to 20+ guests for larger gatherings. For groups larger than 12, we recommend contacting us directly for a custom quote.

12. Do you offer hotel room decorating services?

Yes! We can transform hotel rooms into luxury romantic escapes, birthday surprises, or bridal suites with décor, florals, balloons, and personalised touches.

13. What happens if I cancel my booking?

Cancellations made 7+ days in advance may transfer the deposit to a new date. Unfortunately, cancellations within 7 days of your booking are non-refundable due to preparation and supplier costs.

14. Do you stay during the picnic?

No — once setup is complete, we leave you to enjoy your private experience. We’ll return at the agreed time for takedown and collection.

15. Do you provide photography?

Yes, a professional photographer can be added to your package for £150 per hour. We also include complimentary Polaroid photos in some packages.

If you have any questions not answered above, please contact us.